Website Product Listing & Order Processing Support
Professional monthly support plans for WooCommerce and Ecommerce websites
Product Listing & Updates
₹2,000/month
Up to 20 Product Updates per month
- Add new products
- Update product information
- Update prices & stock
- Manage categories & tags
- Image uploads
- Basic SEO updates
Order Processing Support
₹2,000/month
Up to 50 Orders per month
- Check new orders
- Update order status
- Add tracking details
- Mark shipped orders
- Mark delivered orders
- Website-side order management
Combined Plan
₹3,500/month
Best Value Package
- 20 Product Updates
- 50 Order Processing
- Priority Support
- Single Point of Contact
- Faster Response Time
What Counts as 1 Product Update?
- Add 1 new simple product
- Update title
- Update description
- Update short description
- Update product images
- Update gallery images
- Update price or sale price
- Update stock quantity or status
- Update SKU
- Update category
- Update tags
- Update attributes
- Update SEO title and meta description
💡 Important Note:
Updating price, images and description together for the same product in one request will count as only 1 Product Update.
Variable Product Rules
| Variation Count | Product Updates Used |
|---|---|
| Up to 5 Variations | 1 Update |
| 6 - 20 Variations | 2 Updates |
| 21 - 50 Variations | 3 Updates |
| Above 50 Variations | Quoted Separately |
Examples
- Saree with 3 color options = 1 Update
- Bakery mould with 12 size options = 2 Updates
- Product with 35 size/color combinations = 3 Updates
Additional Work Charges
| Service | Charge |
|---|---|
| Additional Simple Product Update | ₹100 |
| Variable Product Up to 5 Variations | ₹100 |
| Variable Product 6-20 Variations | ₹200 |
| Variable Product 21-50 Variations | ₹300 |
| Bulk Product Uploads | Quoted Separately |
| Custom Website Changes | Quoted Separately |
Product Update Clarification
- Multiple changes submitted together for the same product = 1 Product Update
- Same product updated on another day = New Product Update
- Approved work later revised = New Product Update
- Corrections caused by our mistake = No additional charge
Order Processing Includes
- Checking website orders
- Updating order status
- Adding tracking details
- Marking shipped orders
- Marking delivered orders
- Website-side order management
Does Not Include
- Packing products
- Shipping products
- Courier booking
- Customer phone calls
- Refund approvals
- Returns & replacements
Support Hours & Turnaround Time
- Days: Monday to Saturday
- Hours: 10:00 AM to 6:00 PM
- Standard Requests: Within 24 Business Hours
- Urgent Requests: Same Day Whenever Possible
Customer Responsibilities
- Provide complete product information
- Provide images and pricing
- Review completed work within 3 business days
- Provide required website access
- Ensure information supplied is accurate
Payment & Renewal Terms
- Monthly payment in advance
- 30-day billing cycle
- Unused credits do not roll over
- Services may pause for overdue payments
- Pricing may change before renewal with prior notice